“APPROVED”
Order № 04/06-9А dated 06/04/2026
Director of "NATIVE APPS" LLC
O. Heits
OFFICIAL RULES OF THE “GRAVATARS” PROMOTION
According to the approved version of these Official Rules (hereinafter referred to as the Rules), "NATIVE APPS" LLC conducts the "Gravatars" promotion (hereinafter referred to as the Promotion) to increase players' loyalty, increase and expand the client base, and strengthen the image of the Promotion Organizer.
1. DEFINITION OF TERMS AND CONCEPTS.
Organizer — LIMITED LIABILITY COMPANY NATIVE APPS, EDRPOU code 43488489, registered office address: Ukraine, 04215, Kyiv, Svitlytskoho street, building 35, office 108/4, license for organizing and conducting Online Casino Gambling — issued on December 22, 2022, valid for 5 years (decision of the Commission for Regulation of Gambling and Lotteries № 434 dated December 13, 2022).
Cycle — 28 days.
Territory of the Promotion — the Promotion is held on the website for the organization and conduct of casino gambling activities on the Internet of LLC NATIVE APPS - https://supergra.ua and/or SuperGra Mobile Application, on the territory of Ukraine, except for the temporarily occupied territories of Ukraine and the zone of hostilities.
Promotion Period — from June 5, 2026, to June 04, 2027.
SuperGra Mobile Application — various software designed to function on mobile devices with different operating systems (iOS, Android, etc.), using which the Player can access the tools and functionality of the SuperGra Portal/Mobile Application from a mobile device.
Registration on the Portal and/or Mobile Application — creating a Client Account. Only persons who have reached the age of 21 are allowed to register. It is necessary to fill in a form on the https://supergra.ua website (hereinafter — Organizer's Portal) and/or SuperGra Mobile Application, which contains personal information. It is necessary to enter a personal valid email address or personal valid mobile phone number. It is also necessary to enter a password, which the Player will use to access the Client Account in the manner provided by the Rules of the Gambling Organizer, available on the SuperGra Portal and/or Mobile Application. Entering false data may be regarded as fraud. One individual can create only one Client Account. In case of violation of the rule of creating one Client Account, multiple accounts will be subject to blocking.
Verification — the process of confirming the Player's identity in accordance with the Rules of the Gambling Organizer, which are available on the Organizer's SuperGra Portal/Mobile Application.
Player (Participant) — an individual who, at the time of registration on the Organizer's SuperGra Portal/Mobile Application and at the time of participation in the game, has reached the age of 21, has full legal capacity, and for whom there is no information in the Register of persons whose access to gambling establishments and/or participation in gambling is restricted, who is not under the influence of narcotics, alcohol, or any other intoxication, who has not been deemed undesirable by the Organizer, who has no other restrictions in accordance with the Applicable Laws of Ukraine and/or the Rules of the Gambling Organizer of the Limited liability company NATIVE APPS (hereinafter - the Rules of the Gambling Organizer), and/or the Rules of Online Casino Gambling of the Limited liability company NATIVE APPS, and/or the Rules (Principles) of Responsible Gaming, and/or the Privacy Policy of the Limited liability company NATIVE APPS, and/or the AML/KYC Policy of the Organizer of Online Casino Gambling, and/or Terms and Сonditions of the Promotion Policy of the Limited liability company NATIVE APPS, at their own request participates in Gambling on the Organizer's SuperGra Portal/Mobile Application, has entered into a Public Offer Agreement on participation in Gambling with the Organizer and is unconditionally consistent with the Rules of the Gambling Organizer of the Limited liability company NATIVE APPS, and/or the Rules of Casino Gambling, and/or the Rules (Principles) of Responsible Gaming, the Privacy Policy of the Limited liability company NATIVE APPS.
The Rules of the Gambling Organizer of the Limited liability company NATIVE APPS, the Rules of Online Casino Gambling of the Limited liability company NATIVE APPS, the Rules (Principles) of Responsible Gaming, Privacy Policy of the Limited liability company NATIVE APPS, the AML/KYC-Policy of Online Casino Gambling, Terms and Сonditions of the Promotion Policy of the Limited liability company NATIVE APPS, a Public Offer Agreement on participation in gambling are displayed on the Organizer’s SuperGra Portal/Mobile Application.
Gambling Game — any game that requires the Player to place a bet that gives them the right to receive a prize, the probability and size of which depend wholly or partially on chance, as well as the knowledge and skill of the Player.
Gaming Equipment — the online system of the Gambling Organizer.
Spin — one rotation of the reel of the Slot and/or other Gambling Games.
Game balance — the amount of electronic money substitutes within which the Player has the right to place bets in Gambling Games or initiate the payout of winnings (prizes) or the refund of funds replenished for participation in Gambling Games. The minimum and maximum amounts for replenished funds are determined by the Organizer, taking into account the payment instrument selected by the Player.
Game balance replenishment - replenishment of funds by the Player into the Organizer's account to increase their Game balance. During the game balance replenishment, funds are exchanged for electronic money substitutes.
Client Account — a part of the Organizer's online system that provides the Player with complete information about their actions, agreements made with the Organizer, Game balance, as well as information necessary for the Player's identification. The methods for replenishing the Game balance are specified in these Rules and also published on the Organizer's SuperGra Portal and/or in the Mobile Application.
Offer — a unique digital image (avatar) that the Player receives from the Organizer as a result of fulfilling the terms and conditions of the Promotion published on the Portal and/or in the SuperGra Mobile Application, taking into account the Rules of the gambling organizer. The Offer is placed in the «Collections» section (page) of the Organizer's Portal/SuperGra Mobile Application. The Player has the opportunity to use such an image (avatar) for placement in their Personal Account.
Personal Data — any information directly or indirectly related to an identified or identifiable individual (the subject of personal data) or used to identify such a person.
Processing of Personal Data — any action (operation) or a set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, refinement (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.
Organizer's website (hereinafter referred to as the Website/Portal) — a website owned by the Organizer, namely supergra.ua.
A unique digital image (avatar) — an image in digital form created by the Organizer and provided to Players upon reaching a certain level within this Promotion.
All other terms and definitions relating to these Promotion Rules shall be applied in accordance with the laws of Ukraine and the Rules of the Gambling Organizer, of the Limited liability company NATIVE APPS.
2. GENERAL PROVISIONS.
2.1. The Organizer has the right to independently change the conditions and procedure for conducting the Promotion. In this case, information about the changes made is posted on the Organizer's SuperGra Portal/Mobile Application. The date of entry into force of the changes is independently determined by the Organizer.
2.2. The processing of Personal data is carried out by an employee of the Organizer, who is entrusted with the fulfillment of personal data processing duties by order of the head.
2.3. Registration and Verification on the Organizer's SuperGra Portal/Mobile Application mean that the Player voluntarily provides their personal data to the Organizer and agrees to their processing.
2.4. The Organizer has the right to involve any third parties in the conduct of the Promotion.
2.5. The Organizer has the right to cancel the Promotion at any time or change these Promotion Rules by posting their new version taking into account clause 2.1. and/or clause 5.6. of these Rules.
2.6. Any images on the Organizer's SuperGra Portal/Mobile Application, advertising and information materials, electronic media, platforms, and other digital and/or information devices, including in the form of signs and/or designations of money, are not instructions and/or documents guaranteeing any types of rights to Players participating in the Promotion.
3. THE PROCEDURE OF CONDUCTING THE PROMOTION.
3.1. To receive an Offer in the form of a unique digital image (avatar), the Player must obtain achievements within 3 levels — meaning complete the tasks specified by the Organizer in the section (on the page) «Personal Account» on the Portal and/or in the SuperGra Mobile Application. Unique images (avatars) and the achievements for which they can be obtained are updated once per Cycle (i.e., once every 28 days).
3.2. There are 3 levels in each Cycle. To obtain a unique digital image (avatar) within a specific level, the Player must complete 4 achievements of the corresponding level (1, 2, or 3). At the same time, the Player can obtain a unique digital image (avatar) by completing achievements (completing tasks to obtain them) of any of the levels (i.e., to obtain a unique digital image (avatar) of level 3, the Player must complete achievements of level 3; it is not mandatory to complete achievements of levels 1 and 2).
3.3. Achievements in the form of placing a bet/receiving a win/receiving odds/replenishing the Game Balance/completing tasks within the limits specified in the promotion level are automatically credited after the Player performs the corresponding actions and are displayed in the «Collections» section (page) on the Portal and/or in the SuperGra Mobile Application.
3.4. The Player has the right to place the unique digital image (avatar) received as part of the Promotion in their Personal Account. However, the Player may not exchange the unique digital image (avatar) for electronic money substitutes (UAH), spins, etc., nor may they transfer it to other players.
3.5 The Organizer of the Promotion is not responsible for the future use of the Offer and for the inability to use it for any reason.
4. RIGHTS AND OBLIGATIONS OF THE PLAYER.
4.1. Only individuals who have the right to participate in the Promotion in accordance with the Applicable Laws of Ukraine and meet the definition of the term «Player» in accordance with Section 1 of these Promotions Rules and who, in accordance with the Applicable Laws of Ukraine, have access to Online Casino Gambling and who do not have gambling addiction (ludomania) or restrictions on participation in Gambling may participate in the Promotion.
4.2. The Organizer's employees, affiliates, and members of their families are not considered participants in the Promotion and have no right to participate in it.
4.3. Participants (Players) have the rights and obligations established by the Applicable Laws of Ukraine and these Promotion Rules.
4.4. When participating in the Promotion, the Participant (Player) undertakes to:
4.4.1. comply with the requirements of these Rules and norms of the Applicable Laws of Ukraine;
4.4.2. comply with other requirements that may be established by the Organizer of the Promotion;
4.4.3. at the request of the Organizer's employees, provide complete, correct, and accurate information about themselves and their actions on the Promotion Organizer's website;
4.4.4. not to deliberately cause inconvenience or obstruct other Promotion Participants (Players);
4.4.5. not to take any actions that call into question the legitimacy of their participation in the Promotion and participation of other Participants (Players) in the Promotion;
4.4.6. provide documents to confirm the identity of the Promotion Participant (Player) at the request of the Promotion Organizer. In case of failure to provide documents to confirm the identity, the Organizer has the right to restrict the person's participation in the Promotion;
4.4.7. notify the Promotion Organizer of any deviations from these Promotion Rules or technical errors that occurred during the Promotion and led to incorrect crediting, use of Super spins by the Promotion Participant, etc.
4.5. In addition to clause 4.4. of these Rules, the Players must familiarize themselves with all clauses of the Rules of the Gambling Organizer, and/or the Rules of Online Casino Gambling, and the Rules (Principles) of Responsible Gaming, and/or Privacy Policy of the Organizer, and/or AML/KYC Policy of the Organizer of Online Casino Gambling, Public Offer Agreement to participate in Gambling with the Organizer, and/or Terms and Сonditions of the Promotion Policy of the Organizer of Online Casino Gambling and by replenishing money to the Game balance, placing a bet, unconditionally agree to the Rules of the Gambling Organizer and/or the Rules of Online Casino Gambling, and/or the Rules (Principles) of Responsible Gambling, Privacy Policy of the Organizer and/or Terms and Сonditions of the Promotion Policy of the Organizer of Online Casino Gambling, the conditions of crediting Super spins for activation on the Organizer's SuperGra Portal/Mobile Application and these Promotion Rules. If the Players do not agree with the terms of the Promotion, they have the right to refuse to participate in the Promotion. Awareness of the randomness of the game results and the risk of losing is essential.
4.6. By making Spins on bets according to these Promotion Rules, Players automatically agree and finally accept the Promotion Terms, as well as these Promotion Rules, and terms and related provisions contained in the documents published on the SuperGra Portal/Mobile Application, and allow their client ID to be published for any purpose related to these Promotion Rules.
4.7. In case of disagreement with any clause of the Rules of the Gambling Organizer and the terms and/or the Rules of the Promotion, it is necessary to stop using the services of the Organizer.
4.8. Players are solely responsible for the safety and inaccessibility of third parties to the password and Client Account on the Organizer's SuperGra Portal/Mobile Application.
4.9. Players always have the right to refuse any Offers, both from one and from all already provided. To cancel the Offer, the Player can contact the support service at [email protected].
4.10. A Participant of the Promotion (Player) who does not agree with the terms of these Promotion Rules and/or refuses to provide consent to process personal data, and/or does not properly comply with the terms of these Rules, is deprived of the right to participate further in the Promotion.
5. RIGHTS AND OBLIGATIONS OF THE ORGANIZER.
5.1. The Organizer has the right to refuse to credit a unique digital image (avatar) to the Player in case of establishing the fact of non-compliance with these Promotion Rules.
5.2. The Organizer is obliged to provide the Player with information on the Promotion Rules.
5.3. The Organizer is not responsible for the false interpretation of the Rules or the violation of the Promotion Rules.
5.4. The Organizer is not responsible for the illegal use of the Organizer's SuperGra Portal/Mobile Application gaming service.
5.5. The Organizer, taking into account clause 2.1 of these Rules, reserves the right to change the terms of the Promotion or cancel it at any time. In this case, information about any changes to the Promotion and/or cancellation of the Promotion is posted on the Organizer's SuperGra Portal/Mobile Application. In such a case, the Player undertakes to track all changes to the Promotion on the Organizer's SuperGra Portal/Mobile Application and does not require additional notification in any other form or manner. By participating in the Promotion, the Player automatically confirms their direct agreement with this clause of the Rules.
5.6. The Organizer has the right to cancel a unique digital image (avatar) in case it appears that the Player used a special program intended to deceive the Organizer or played in collusion with another Player.
6. PERSONAL DATA.
6.1. By participating in the Promotion, each Player confirms their consent to the processing, storage, cross-border transfer of personal data, provided photo images and the use of personal and any other information by the Organizer of the Promotion for informational, marketing and/or any other purpose and methods that do not violate the Applicable Laws of Ukraine (in particular, the Law of Ukraine «On Protection of Personal Data»), grants the right to the free use of their name, surname, photograph, interview, or other materials about them for the announcement of the results of the Promotion on the Organizer's SuperGra Portal/Mobile Application for informational purposes, including the right to publish (including their name, photograph) in the media, any printed, audio and video materials on the Internet, interviews in the media in case of winning any prizes of the Promotion, as well as for the transmission of information, messages (including informational, marketing ones), etc., without any restrictions on the territory, time and method of use, and such use is not compensated by the Organizer or partners of the Promotion. The provision of such consent is considered in accordance with the provisions of Articles 296, 307, 308 of the Civil Code of Ukraine and the Law of Ukraine «On Protection of Personal Data».
6.2. From the moment of accepting the conditions of these Rules by taking actions that indicate participation in the Promotion, the consent to the conditions of the Rules and consent to the processing of personal data is considered to be provided by the Players participating in the Promotion.
6.3. Participation in the Promotion automatically confirms familiarization with the rights as a subject of personal data provided in Article 8 of the Law of Ukraine «On Protection of Personal Data», which states that the subject of personal data has the right to: 1) know about the sources of data collection, the location of their personal data, the purposes of their processing, the location or residence (presence) of the owner or controller of personal data or to give an appropriate instructions to authorized persons to obtain this information, except in cases established by law; 2) receive information on the conditions for granting access to personal data, including information about third parties to whom their personal data is transferred; 3) have access to their personal data; 4) receive, no later than thirty calendar days from the date of receipt of the request, except as otherwise provided by law, a response as to whether their personal data is processed, as well as receive information about the content of such personal data; 5) present a substantiated demand to the owner of personal data with an objection to the processing of their personal data; 6) present a substantiated demand to change or destroy their personal data by any owner and controller of personal data, if this data is processed unlawfully or inaccurately; 7) to protect their personal data from unlawful processing and accidental loss, destruction, damage due to deliberate concealment, non-disclosure, or untimely disclosure, as well as to protect against the provision of information that is inaccurate or discrediting the honor, dignity and business reputation of the individual; 8) lodge complaints regarding the processing of their personal data with the Authorized Body or in court; 9) apply legal remedies in case of violation of the legislation on the protection of personal data; 10) make reservations regarding restricting the right to process their personal data when giving consent; 11) withdraw consent to the processing of personal data; 12) know the mechanism of automatic processing of personal data; 13) protect against automated decisions that has legal consequences for them.
6.4. The Organizer is the owner of all personal data provided by the Players participating in the Promotion. The Organizer retains the specified personal data for the period established by the Applicable Laws of Ukraine.
7. FINAL PROVISIONS.
7.1. Unique digital images (avatars) are available exclusively for one Client Account owned by the Player. The Organizer has the right to check for violations at any time. If a violation or suspected violation is detected due to repeated registrations, the Organizer reserves the right to cancel and remove a unique digital image (avatar) from the Player's Client Account.
7.2. The procedure for the identification, verification (data establishment) of the Player is carried out in accordance with the procedure specified in the Rules of the Gambling Organizer.
7.3. The Organizer, as well as third parties involved by them (in case of such involvement) are not responsible for any technical failures in the operation of the Internet/mobile network, as well as other technical malfunctions that arise due to circumstances beyond the control of the Organizer.
7.4. In case of any technical errors, failures, errors in crediting, transferring Offers in the form of a unique digital image (avatar), or incorrect mechanism of its use etc., the Organizer of the Promotion has the right to cancel a unique digital image (avatar).
7.5. The Organizer is not responsible in case of force majeure circumstances, such as natural disasters, fire, flood, military actions of any character, blockades, significant changes in legislation, which is valid in the territory of Promotion, other circumstances beyond the Organizer's control as well as the involved third parties (in case of involvement), which make it impossible to participate in the Promotion.
7.6. In case of any situation that involves an ambiguous interpretation of these Rules, any controversial issues, and/or issues not regulated by these Rules, the Organizer makes the final decision on such issues. Such a decision is based on the Applicable Laws of Ukraine, is final, and is not subject to appeal.
7.7. Concepts and definitions used in these Promotion Rules refer only to the Promotion held under these Rules.
7.8. These Rules are written in English and are valid on the Organizer's SuperGra Portal/Mobile Application for the Period of the Promotion or until a new version of the Promotion Rules is approved.