"Welcome Pack" Promotion

“APPROVED”

Order № 29/05-1A dated 5/29/2024
Director of "NATIVE APPS" LLC
Shaldzhain V.V.

OFFICIAL RULES OF THE “WELCOME PACK” PROMOTION

"NATIVE APPS" LLC in accordance with the approved version of these Official Rules (hereinafter – the Rules) conducts the “WELCOME PACK” promotion (hereinafter – the Promotion) with the aim of increasing player loyalty, expanding the customer base, and strengthening the image of the Promotion Organizer.

1. DEFINITION OF TERMS AND CONCEPTS.

Organizer – LIMITED LIABILITY COMPANY NATIVE APPS, EDRPOU code 43488489, registered office address: Ukraine, 04123, Kyiv, Svitlytskoho street, building 35, office 108/4, license to organize and produce online casino gambling activities – issued on December 22, 2022, valid for 5 years (decision of the Commission for Regulation of Gambling and Lotteries № 434 dated December 13, 2022).
Day – a period of time within an astronomical day from 00 hours 00 minutes 00 seconds to 23 hours 59 minutes 59 seconds according to Kyiv time.
Territory of the Promotion – the Promotion is held on the website for the organization and conduct of casino gambling activities on the Internet of LLC NATIVE APPS - https://supergra.ua and/or SuperGra Mobile Application, on the territory of Ukraine, except for the temporarily occupied territories of Ukraine and the zone of hostilities.
Promotion Period – from June 05, 2024 to June 04, 2025.
SuperGra Mobile Application — a different kind of software designed to function on mobile devices with different operating systems (iOS, Android, etc.), using which the Player can access the tools and functionality of the SuperGra Portal/Mobile Application from a mobile device.
Registration on the Portal and/or SuperGra Mobile Application – creating a Client Account (account in a profile). Only persons who have reached the age of 21 are allowed to register. It is mandatory to fill in a form on the website https://supergra.ua and/or SuperGra Mobile Application (hereinafter — Organizer’s Portal), which contains personal information. It is necessary to enter a personal valid email address or a personal valid mobile phone number. It is also necessary to enter a password, which the Player will use to access the Client Account in the manner provided for by the Rules of the Gambling Organizer, available on the Organizer’s SuperGra Portal/Mobile Application. Entering false data may be regarded as fraud. Only one individual can create one Client Account (one account in a profile). In case of violation of the rule of creating one Client Account, multiple accounts will be subject to blocking.
Verification – the process of confirming the Player's identity in accordance with the Rules of the Gambling Organizer, which are available on the Organizer’s SuperGra Portal/Mobile Application.
Player (Participant) – an individual who, at the time of registration on the Organizer’s SuperGra Portal/Mobile Application and at the time of participation in the game, has reached the age of 21, has full legal capacity, and for whom there is no information in the Register of persons whose access to gambling establishments and/or participation in gambling is restricted, who is not under the influence of narcotics, alcohol, or any other intoxication, who has not been deemed undesirable by the Organizer, who has no other restrictions in accordance with the Applicable laws of Ukraine and/or the Rules of the Gambling Organizer, and/or the Rules of Online Casino Gambling, and/or the Rules (Principles) of Responsible Gaming, and/or the Organizer's Privacy Policy, and/or the AML/KYC-Policy of the Organizer of Online Casino Gambling and/or Terms and Сonditions of the Promotion Policy of the Organizer of Online Casino Gambling, at his own request participating in gambling on the Organizer’s SuperGra Portal/Mobile Application, has entered into a Public Offer Agreement on participation in gambling with the Organizer and is unconditionally consistent with the Rules of the Gambling Organizer, and/or the Rules of Online Casino Gambling, and/or the Rules (Principles) of Responsible Gaming, the Privacy Policy of the Organizer.
Gaming Equipment — the online system of the Gambling Organizer.
Slot — a Gambling Game where a Player spins a reel and/or reels with different symbols by pressing a button. The Player wins if identical symbols on the reels line up as variants for a Payline (classic fixed reel slots) and/or identical symbols are placed regardless of the row and form winning combinations, disappear, and the following symbols fall in their place, which can create new winning combinations (avalanche or cascading Slots).
Gambling Game – any game that requires the Player to place a bet that gives them the right to receive a prize, the probability and size of which depend wholly or partially on chance, as well as the knowledge and skill of the Player.
Spin – one rotation of the reel of the Slot and/or other Gambling Games. During a Gambling Game, after making a Spin, it is possible to receive an additional free Spin (hereinafter referred to as Respin). All Respins received in a Gambling Game while making one Spin are subject to crediting and accounting on the Organizer’s SuperGra Portal/Mobile Application as one Spin in all promotional offers of the Organizer.
Player's Client Account – an online account that is opened for the Player to participate in a Gambling Game on the Organizer’s SuperGra Portal/Mobile Application and is part of the online system of the Gambling Organizer, which provides the Player with complete information about his actions (including gambling bets, etc.), agreements concluded with the Organizer, the balance of electronic money substitutes, and also contains the information necessary to identify the Player. Methods of depositing funds and payment instruments into the Client's Account are specified in these Rules, as well as published on the Organizer’s SuperGra Portal/Mobile Application.
Deposit – the amount of money independently deposited by the Player into the Client Account to participate in a Gambling Game. The minimum and maximum amounts of money deposited are established by the Organizer based on the Player's choice of payment instrument.
Bonus – an electronic money substitute, which the Player receives from the Organizer as a result of fulfilling the conditions of the Promotion posted on the SuperGra Portal/Mobile Application in accordance with the Rules of the Gambling Organizer, is placed in the “Bonuses” section of the Organizer’s SuperGra Portal/Mobile Application, where the Player has the right to activate or refuse the Bonus. After activating the Bonus, it is credited to the Bonus Account of the Player in the form of FS or electronic money substitute for wagering with or without the Wager (determined by the Organizer in the description of the Promotion on the Organizer’s SuperGra Portal/Mobile Application).
Bonus Account – one or more accounts that are opened for the Player in parallel with the Client Account (is part of the Client Account), where Bonuses are credited after their activation by the Player, as well as winnings received using Bonuses. Electronic money substitutes from the Bonus Account are transferred to the Client Account after wagering. After that, electronic money substitutes from the Client Account can be used for further participation in Gambling Games, as well as to submit requests to the Organizer for the payment of funds to a bank card verified by the Player, and from which the Player deposited funds into the Client Account.
Zeroing of the Bonus Account – the transfer of electronic money substitutes received as winnings to the Client Account after using the Bonus, or the complete zeroing of the Bonus Account after submitting a request to the Organizer for the payout of funds from the Client Account before meeting the Wagering requirements. Zeroing of the Bonus Account is also possible if the Player refuses the Bonus by pressing the “Cancel” button in the “Bonuses” section on the Portal.
Wagering – a Gambling Game with electronic money substitutes received as a prize from the fulfillment of promotional conditions, during which it is necessary to place a bet on the amount of FS and/or electronic money substitutes with the established Wagering requirement or without the established Wagering requirement (provided by the Organizer in these Rules). After the Wagering conditions are met, the electronic money substitutes are transferred to the Client's account.
Wager – a specific coefficient determined by the Organizer, which can be (as a right) applied by the Organizer within the Promotion as a condition for wagering the winnings and completing the bonus conditions.
An example of Wagering calculation. Cash equivalents of 50 UAH are credited to the Bonus account. With a Wagering requirement of a coefficient of x35, the wagering calculation is as follows: 50 UAH x 35 = 1750 UAH. This is the amount that must be placed in bets in order to transfer the cash equivalents from the Bonus account to the Player account. For example, after placing bets totaling 1750 UAH, the Bonus account balance of the Player is 650 UAH. This amount will be automatically transferred to the Player account with the option for further withdrawals or to place bets, with winnings going directly to the Player account.
Random Number Generator (hereinafter – RNG) – an integral part (device, software module, including remote) of the online system of the Gambling Organizer that creates a sequence of unrelated numbers during the conduct of gambling using the specified system and ensures the random nature of the win (prize).
Personal data – any information directly or indirectly related to an identified or identifiable natural person (the subject of personal data) or used to identify such a person.
Processing of Personal Data – any action (operation) or a set of actions (operations) performed with personal data using automation tools or without using such tools, including collection, recording, systematization, accumulation, storage, refinement (updating, changing), extraction, use, transfer (distribution, provision, access), depersonalization, blocking, deletion, destruction of personal data.

2. GENERAL PROVISIONS.

2.1. The Organizer has the right to independently change the conditions and procedure for conducting the Promotion. In this case, information about the changes made is posted on the Organizer’s SuperGra Portal/Mobile Application. The date of entry into force of the changes is determined by the Organizer independently.
2.2. The processing of Personal data is carried out by an employee of the Organizer, who is entrusted with the fulfillment of personal data processing duties by order of the head.
2.3. Registration and verification on the Organizer’s SuperGra Portal/Mobile Application mean that the Player voluntarily provides their personal data to the Organizer and agrees to their processing.
2.4. The Organizer has the right to involve any third parties in the conduct of the Promotion.
2.5. The Organizer has the right to cancel the Promotion at any time or change these Promotion Rules by posting their new version taking into account clause 2.1. and/or clause 5.6. of these Rules.
2.6. Manufacturers and/or distributors who provide goods and services that may be placed as advertising distribution on the territory of the Promotion are not partners, sponsors, and/or co-organizers of the Promotion.
2.7. Any images on the Organizer’s SuperGra Portal/Mobile Application, advertising and information materials, electronic media, platforms and other digital and/or information devices, including in the form of signs and/or designations of money, are not instructions and/or documents guaranteeing any types of rights to Players participating in the Promotion.

3. THE PROCEDURE OF CONDUCTING THE PROMOTION.

3.1. These terms and conditions of the Promotion apply to Players who have not previously made Deposits into the Client Account on the Organizer’s SuperGra Portal/Mobile Application.
3.2. Bonuses in the Promotion are credited after the Player activates the Bonus in the “Bonuses” section of the Organizer’s SuperGra Portal/Mobile Application and subsequently makes the 1st, 2nd, 3rd, 4th, 5th Deposit in the order specified in clause 3.4.1. of these Rules.
3.3. No bonus is awarded during the Promotion for subsequent Deposits after the 5th deposit.
3.4. The amount of the Bonus for any of the rewarded deposits under the Promotion depends on the Deposit amount.
3.4.1. The Bonus sizes for Deposits from the first to the fifth inclusive are as follows:

For the first Deposit, the amount of the Bonus is:
- deposit amount ranging from 100,00 UAH – Bonus 100%;
- deposit amount ranging from 150,00 UAH – Bonus 110%;
- deposit amount ranging from 200,00 UAH – Bonus 120%;
- deposit amount ranging from 250,00 UAH – Bonus 130%.

The Bonus is valid for 7 calendar days from the date of activation of the Bonus by the Player in the “Bonuses” section of the Organizer’s SuperGra Portal/Mobile Application, after which the Bonus is credited to the Player's Bonus Account in the personal account (Client Account). The maximum possible winnings after wagering the total Bonus is 30 000 UAH.

For the second Deposit, the amount of the Bonus is:
- deposit amount ranging from 100,00 UAH – Bonus 100%;
- deposit amount ranging from 150,00 UAH – Bonus 110%;
- deposit amount ranging from 200,00 UAH – Bonus 120%;
- deposit amount ranging from 250,00 UAH – Bonus 130%.

For the third Deposit, the amount of the Bonus is:
- deposit amount ranging from 100,00 UAH – Bonus 100%;
- deposit amount ranging from 150,00 UAH – Bonus 110%;
- deposit amount ranging from 200,00 UAH – Bonus 120%;
- deposit amount ranging from 250,00 UAH – Bonus 130%.

For the fourth Deposit, the amount of the Bonus is:
- deposit amount ranging from 100,00 UAH – Bonus 100%;
- deposit amount ranging from 150,00 UAH – Bonus 110%;
- deposit amount ranging from 200,00 UAH – Bonus 120%;
- deposit amount ranging from 250,00 UAH – Bonus 130%.

For the fifth Deposit, the amount of the Bonus is:
- deposit amount ranging from 100,00 UAH – Bonus 100%;
- deposit amount ranging from 150,00 UAH – Bonus 110%;
- deposit amount ranging from 200,00 UAH – Bonus 120%;
- deposit amount ranging from 250,00 UAH – Bonus 130%.

After the expiration of the validity period of the Bonus specified in this clause of the Rules, all Bonuses are canceled, cannot be restored and are not credited, and Players who have not activated and have not Wagered the Bonus with the Wager do not have the right to have them restored or credited by the Organizer.

3.5. The wager for determining the wagering amount of the total bonus, regardless of the deposit amount, is the only one for the Promotion and is 45.
3.6. Taking into account the conditions of clauses 7.3 and 7.4 of these Promotion Rules, Gambling Games that have Bonus Wagering conditions can be found on the Organizer’s SuperGra Portal/Mobile Application by applying a filter to search for “Games for bonus wagering”, which can be played to wager the active Bonus in accordance with the conditions of these Rules and the Rules of the corresponding Gambling Game.
3.7. Payout of funds from the Client Account is possible at any time if the balance on the Client Account is equal to or exceeds the minimum allowable payout amount (200 UAH), set on the Portal in accordance with the Rules of the Gambling Organizer. If there are electronic money substitutes on the Bonus Account, they will be written off (the Bonus Account will be zeroed). To transfer the electronic money substitutes from the Bonus Account, it is necessary to Wager them meeting the Wagering condition, and then transfer the electronic money substitute from the Bonus Account to the Client Account.
3.8. According to the Rules of the Gambling Organizer, the payout of funds is possible only after the Player has made at least the minimum established deposit equal to 100 UAH (if no deposits have been made to the Client Account before).
3.9. Payout of funds is made exclusively to one of the bank cards from which the previous deposit into the Client Account was made.
3.10. An example of receiving a Promotion Bonus. Let's assume that the Player wants to make the 2nd Deposit on the account, collect the Bonus percentage of 120%, activate the Bonus and make the Deposit in the amount of 500,00 UAH. As a result, he receives:
3.10.1. 500 UAH to the Client Account (the Deposit amount).
3.10.2. According to clause 3.4.1. of the Rules, the amount of the Bonus to be credited is equal to 120% of 500 UAH and therefore is 600 UAH.
3.10.3. After receiving and activating the Bonuses, the Bonus amount on the Bonus Account must be wagered, meaning that Players must place bets on this amount multiplied by a x45 wager. For Wagering, it is necessary to make bets in the amount of 600 UAH multiplied by a 45 wager = 27 000 UAH. After that, the amount remaining in the Bonus Account will be transferred to the main account, from which Players can withdraw it at any time.
3.11. Taxation of individuals who have received the Bonus is carried out in accordance with the Applicable laws of Ukraine at the time of payment of winnings by the Organizer. The payment means the financial operation of transferring funds to the Player's bank account from which the funds were deposited into the Player's Client Account. It means that the earnings specified in this clause are subject to final taxation upon payout by the individuals receiving the Bonus.
3.12. The Organizer of the Promotion is not responsible for the future use of the Bonus and for the inability to use it for any reason.
3.13. According to paragraph 164.2 of Article 164 of the Tax Code of Ukraine, if the taxpayer — the Player (Participant of the Promotion) — receives income in the form of winnings (prizes) in the lottery or other draws, in a bookmaker’s bet, in a totalizator, prizes and winnings in cash obtained for winning and/or participating in amateur sports competitions, including billiards sports, are included in the taxpayer's total monthly (annual) taxable income and are subject to taxation by the tax agent upon its payment. Personal income tax at the rate of 18% and a military fee of 1,5% is imposed on the total amount of such winnings (prizes).

4. RIGHTS AND OBLIGATIONS OF PLAYERS.

4.1. Only individuals who have the right to participate in the Promotion in accordance with the Applicable Laws of Ukraine and meet the definition of the term "Player" in accordance with Section 1 of these Promotions Rules and who, in accordance with the Applicable Laws of Ukraine, have access to Online Casino Gambling and who do not have gambling addiction (ludomania) or restrictions on participation in gambling may participate in the Promotion.
4.2. The employees of the Organizer, affiliated persons and their family members are not recognized as the Participants of the Promotion and have no right to participate in it;
Participants (Players) have the rights and obligations established by the Applicable Laws of Ukraine as well as these Promotions Rules.
4.3. While participating in the Promotions, the Participant (Player) undertakes to:
4.3.1. to comply with the requirements of these Rules and the norms of the Applicable Laws of Ukraine;
4.3.2. comply with other requirements that may be established by the Organizer of the Promotion;
4.3.3. at the request of the Organizer's employees, provide complete, correct and reliable information about themselves and their actions on the Promotion Organizer's website;
4.3.4. not to deliberately cause inconvenience or obstruct other Promotion Participants (Players);
4.3.5. not to take any actions that call into question the legitimacy of his/her participation in the Promotion and participation of other Participants (Players) in the Promotion;
4.3.6. provide documents to confirm the identity of the Promotion Participant (Player) at the request of the Promotion Organizer. In case of failure to provide documents to confirm the identity, the Organizer has the right to restrict the person's participation in the Promotion;
4.3.7. notify the Promotion Organizer of any deviations from these Rules of the Promotion or technical errors that occurred during the Promotion and led to incorrect crediting, use of bonuses by the Promotion Participant, etc.
4.4. In addition to clause 4.3. of these Rules, the Players shall familiarize themselves with all clauses of the Rules of the Gambling Organizer and/or the Rules of Online Casino Gambling, and the Rules (Principles) of Responsible Gaming, and/or Privacy Policy of the Organizer, and/or AML/KYC-Policy of the Organizer of Online Casino Gambling, Public Offer Agreement to participate in gambling with the Organizer, and/or Terms and Сonditions of the Promotion Policy of the Organizer of Online Casino Gambling and by depositing money to the Deposit, the Player accepts the Rules of the Gambling Organizer and/or the Rules of Online Casino Gambling, and/or the Rules of Responsible Gambling, Privacy Policy of the Organizer and/or Terms and Сonditions of the Promotion Policy of the Organizer of Online Casino Gambling, the conditions of crediting FS for activation on the Organizer’s SuperGra Portal/Mobile Application and these Promotion Rules. If the Players do not agree with the terms of the Promotion, they have the right to refuse to participate in the Promotion. Awareness of the randomness of the game results and the risk of losing is essential.
4.5. By activating the Bonus in the "Bonuses" section of the SuperGra Portal and/or the Mobile Application, the Players automatically agree and finally accept the bonus terms and conditions, as well as these Promotions Rules, and the terms and conditions and related provisions contained in the documents published on the Portal.
4.6. The Player's Client Account must be deleted when disagreeing with any paragraph of the Rules of the Gambling Organizer and the terms and/or Promotion Rules. To do this, the Player sends a letter to technical support by email to [email protected], indicating the Player's ID. It is necessary to wait for the Organizer's reply because until the Organizer confirms the fact of deleting the Client Account, the responsibility for the operations performed using the Client Account remains on the Player. After deleting the Client Account at the Player's request, the Player has no right to make any claims to the Organizer arising from the Organizer's actions to delete the Client Account.
4.7. Players are solely responsible for maintaining the confidentiality of their password and Client Account on the Organizer’s SuperGra Portal/Mobile Application and ensuring that third parties do not have access to them.
4.8. In case of a payout of funds of the Client Account before the Wagering conditions are fulfilled, such Bonus and all winnings on it will be automatically reset. Players can always check the status of the activated Bonus and the progress of Wagering it in their Personal Account/personal profile (Client Account).
4.9. Players always have the right to cancel any Bonuses, either one or all of them. Bonuses can be canceled at any time if having a balance on the Bonus Account. The Player can do it independently in the "Bonuses" section of the Organizer's SuperGra Portal and/or the Mobile Application by clicking on the "Cancel" button. Also, to cancel/deactivate the Bonus, the Player can contact the support service at [email protected].
4.10. A Participant of the Promotion (Player) who does not agree with the terms of these Promotion Rules and/or refuses to provide consent to process personal data, and/or does not comply/does not properly comply with the terms of these Rules, is deprived of the right to participate further in the Promotion.

5. RIGHTS AND OBLIGATIONS OF THE ORGANIZER.

5.1. The Organizer has the right to refuse to accrue Bonuses to the player in case of establishing the fact of non-compliance with these Promotion Rules.
5.2. The Organizer is obliged to provide the Player with information on the Promotion Rules.
5.3. The Organizer is not responsible for the false interpretation of the Rules or the violation of the Promotion Rules.
5.4. The Organizer is not responsible for the illegal use of the Organizer’s SuperGra Portal/Mobile Application gaming service.
5.5. The Organizer has the right to view and analyze all transaction records at any time for any reason. If facts are found that may be interpreted as malicious, the Organizer reserves the right to suspend participation in the Promotion or to refuse further service to the player.
5.6. The Organizer, taking into account clause 2.1 of these Rules, reserves the right to change the terms of the Promotion or cancel it at any time. In this case, information about any changes to the Promotion and/or cancellation of the Promotion is posted on the Organizer’s SuperGra Portal/Mobile Application. In such a case, the Player agrees to track all changes to the Promotion on the Organizer’s SuperGra Portal/Mobile Application and does not require additional notification in any other form or manner. By participating in the Promotion, the Player automatically confirms their direct agreement with this clause of the Rules.
5.7. The Organizer has the right to cancel winnings, prizes, and FS if it turns out that the Player used a special program intended to deceive the Organizer or played in collusion with another Player. Regarding all requests for payment of funds, for which the Player was paid, taking into account the circumstances and conditions of this clause of the Rules, the Player undertakes to return such funds to the Organizer within 7 (seven) banking days from the date of receipt of written notice from the Organizer. In case of non-return of funds received under this clause of the Rules, the Organizer has the right to take all legal measures provided by the Rules of the Gambling Organizer and/or the Applicable laws of Ukraine.

6. PERSONAL DATA.

6.1. By participating in the Promotion, each Player confirms their consent to the processing, storage, cross-border transfer of personal data, provided photo images and the use of personal information provided by them and any other information provided by the Organizer of the Promotion for marketing and/or any other purpose and methods that do not violate the Applicable laws of Ukraine (in particular, the Law of Ukraine “On Protection of Personal Data”), grants the right to the free use of their name, surname, photograph, interview, or other materials about them for the announcement of the results of the Promotion on the Organizer’s SuperGra Portal/Mobile Application for advertising/marketing purposes, including the right to publish (including their name, photograph) in the media, any printed, audio and video materials on the Internet, interviews in the media in case of winning any prizes of the Promotion, as well as for the transmission of information, messages (including advertising), etc., without any restrictions on the territory, time and method of use, and such use is not compensated by the Organizer or partners of the Promotion. The provision of such consent is considered in accordance with the provisions of Articles 296, 307, 308 of the Civil Code of Ukraine and the Law of Ukraine “On Protection of Personal Data”.
6.2. From the moment of accepting the conditions of these Rules by taking actions that indicate participation in the Promotion, the consent to the conditions of the Rules and consent to the processing of personal data is considered to be provided by the Players participating in the Promotion.
6.3. To revoke the Consent for the processing, storage, and cross-border transfer of personal data, it is possible to submit a corresponding statement to the responsible person from the staff of the Organizer. The revocation of the consent for the processing, storage, and cross-border transfer of personal data automatically excludes the Players from the Promotion.
6.4. Participation in the Promotion automatically confirms familiarization with the rights as a subject of personal data provided in Article 8 of the Law of Ukraine “On Protection of Personal Data”, which states that the subject of personal data has the right to: 1) know about the sources of data collection, the location of their personal data, the purposes of their processing, the location or residence (presence) of the owner or controller of personal data or to give an appropriate instructions to authorized persons to obtain this information, except in cases established by law; 2) receive information on the conditions for granting access to personal data, including information about third parties to whom their personal data is transferred; 3) have access to their personal data; 4) receive, no later than thirty calendar days from the date of receipt of the request, except as otherwise provided by law, a response as to whether their personal data is processed, as well as receive information about the content of such personal data; 5) present a substantiated demand to the owner of personal data with an objection to the processing of their personal data; 6) present a substantiated demand to change or destroy their personal data by any owner and controller of personal data, if this data is processed unlawfully or inaccurately; 7) to protect their personal data from unlawful processing and accidental loss, destruction, damage due to deliberate concealment, non-disclosure, or untimely disclosure, as well as to protect against the provision of information that is inaccurate or discrediting the honor, dignity and business reputation of the individual; 8) lodge complaints regarding the processing of their personal data with the Authorized Body or in court; 9) apply legal remedies in case of violation of the legislation on the protection of personal data; 10) make reservations regarding restricting the right to process their personal data when giving consent; 11) withdraw consent to the processing of personal data; 12) know the mechanism of automatic processing of personal data; 13) protect against automated decisions that has legal consequences for them.
6.5. The Organizer is the owner of all personal data provided by the Players participating in the Promotion. The Organizer retains the specified personal data during the Promotion Period and for 1 (one) month after its completion, except for the personal data of winners of large cash prizes, which are retained for the period established by the Applicable laws of Ukraine.

7. FINAL PROVISIONS.

7.1. Prize FS, Promotion prizes are available exclusively for a single Client Account for a person, family, household, device, or IP address. The Organizer has the right to check for violations at any time. If a violation or suspected violation is detected due to repeated registrations, the Organizer can reset the Bonus Account and the proper winnings on all accounts connected to the violations.
7.2. Depositing funds to the Client's Account is carried out using Visa/MasterCard payment bank cards. The Player is prohibited from playing on credit either with deferred payment or with subsequent payment, except for paying the bet with credit or debit cards if there is a payment authorization. When depositing funds to the Client Account using electronic means, the User will be redirected to the payment page of the bank/non-bank financial institution/payment institution, which is protected according to the rules of the international payment systems VISA and Mastercard. Cash funds are not accepted on the Organizer’s SuperGra Portal/Mobile Application. The Organizer has the right to use the technical capabilities of third-party organizations to process payment transactions made by the Player. Also, with the help of third-party systems, payments of funds in favor of the Player can be processed.
7.3. Payouts of funds to Players are made in non-cash form through the accounting of transactions in the Organizer's online system, taking into account the provisions of the Law of Ukraine “On State Regulation of Activities for the Organization and Conduct of Gambling” dated July 14, 2020 No. 768-IX and the Law of Ukraine “On Preventing and Counteraction to Legalization (Laundering) of Proceeds from Crime, Financing of Terrorism and Financing of Proliferation of Weapons of Mass Destruction” dated December 06, 2019 No. 361-IX.
7.4. In accordance with paragraph 6.11 of the Rules of the Gambling Organizer, the Organizer in order to identify (verify, establish data) the Player on the Internet and/or for the actual verification of the Player's identity (not on the Internet, in particular, but not exclusively, in case of giving out a win (prize)), may make a request to the Player, and the Player undertakes to provide the Organizer with additional documents, in particular, an identification number (taxpayer registration card number/tax number), a copy of the identity document, the Player's own image with the necessary document, or require the use of video communication means.
7.5. The Organizer, as well as third parties involved by them (in case of such involvement) are not responsible for any technical failures in the operation of the Internet/mobile network, as well as other technical malfunctions that arise due to circumstances beyond the control of the Organizer.
7.6. In case of any technical errors, failures, errors in crediting, transferring bonuses, winnings, prizes, or incorrect mechanism of their use by the Participant of the Promotion, the Organizer of the Promotion has the right to cancel the credited prizes, winnings, money substitutes, bonuses, etc. If the Player created a request for the payment of money received on the Client's Account after the crediting of prizes, winnings, money substitutes, or bonuses, based on the circumstances specified in this paragraph of the Rules, the Player must return such money to the Organizer within 7 (seven) bank days from the date of receiving written notification from the Organizer. In case the money received under this clause of the Rules is not returned, the Organizer has the right to take all legal measures provided by the Rules of the Gambling Organizer and/or the Applicable laws of Ukraine.
7.7. The Organizer as well as the third parties involved in the Promotion (in case of involvement) are not responsible in case of force majeure circumstances, such as natural disasters, fire, flood, military actions of any character, blockades, significant changes in legislation, which is valid in the territory of Promotion, other circumstances beyond the Organizer's control as well as the involved third parties (in case of involvement), which make it impossible to participate in the Promotion.
7.8. In case of any situation that involves an ambiguous interpretation of these Rules, any controversial issues, and/or issues not regulated by these Rules, the Organizer makes the final decision on such issues. Such a decision is based on the Applicable laws of Ukraine, is final, and is not subject to appeal.
7.9. Concepts and definitions used in these Promotion Rules refer only to the Promotion held under these Rules.
7.10. These Rules are written in English and are valid on the Organizer’s SuperGra Portal/Mobile Application for the Period of the Promotion or until a new version of the Promotion Rules is approved.